Refund and Returns

Free returns in the EU and UK (Excluding Cyprus, and Malta) – Just please contact us and we will provide the label or organize the return.
Free returns are eligible only with our provided labels or organized returns (We are not able to refund the shipping costs after the return).
Buyer has 100 calendar days to return an item from the date he has received it.
To be eligible for a return, the item must be unused and in the same condition, that the buyer received it.
Item must be in the original packing (factory sealing should not be damaged).
If the buyer has received the wrong item or is not in the same condition as we advertise it – we will pay the cost of the return (WORLDWIDE).
Special orders and orders for electronic components cannot be returned.
When it’s not our fault, the return shall be covered by the buyer (Outside of the EU, including Cyprus and Malta).

If the item is returned in the same condition as sent – the buyer will be refunded the entire amount he has paid for the product (shipping costs and handling fee are not refunded).
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If the outstanding customs payment (import taxes) is not made within the required time period, then the parcel may be destroyed (in certain cases) or returned back to the sender. The return process is unlikely to come free of charge due to each country having its own rules when it comes to customs. Any return and related expenses will be covered by the customer’s order amount.

Our genuine car parts come with a limited warranty for defects in materials and workmanship when installed by a certified technician in an authorized service centre. To make a claim, proof of purchase and installation by a certified technician at an authorized service centre is required (Does not apply to not normal wear and tear). The warranty does not cover damage or defects from misuse, neglect, accidents, or modifications. Our liability is limited to the purchase price of the part. This warranty overrides all other warranties, express or implied. Some jurisdictions may not allow limitations on damages, so this may not apply to you. The parts warranty is only valid within the EU. Any parts taken outside the EU are not covered.

Need help?

Oemm, UAB

306981495

V. Nagevičiaus g. 3, LT-08237 Vilnius, Lithuania

info@oemmparts.com

+37061155619